Privacy Policy

This Privacy Policy is part of our Terms and Conditions. By using this Website or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms and Conditions.

Section 1 - Age Restrictions on Access and Purchases You must be at least 21 years old to access this site. If you are under 21 years old, you are not permitted to use this site for any reason. It is your responsibility to know whether you are legally able to purchase our products based on your state or province laws.

If we learn we have collected personal information from a person under the age of 21 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under the age of 21, please contact us at: customersupport@itsverde.com.

Section 2 - Information Collection and Use When you purchase something from our online store, we collect personal information you provide, such as your name, address, email address, and order history. We also use cookies and other tools that collect information to enhance your experience on our site.
When you visit our site, some information is automatically collected, including your device's operating system, IP address, access times, browser type, and the site you visited before ours. We also collect information on how you use our site, such as the elements you interact with and your user actions.

Email Marketing: By providing your email address, you consent to receive emails about our store, new products, and updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in each email.

We use the information we collect to:

• 1. Create and secure your account
• 2. Identify you as a user in our system
• 3. Improve our products, site, and business operations
• 4. Enhance user experience
• 5. Provide and deliver products and services you request
• 6. Respond to your comments or questions
• 7. Send confirmations, invoices, technical notices, updates, security alerts, and support messages
• 8. Communicate about promotions, events, and product updates
• 9. Link or combine your information with data from third parties to better understand your needs
• 10. Protect against fraudulent, unauthorized, or illegal activities

California Privacy Rights If you are a California resident, you may have additional rights regarding your personal information. Please visit the relevant page for more information.

Section 3 - Behavioral Advertising We use your personal information for targeted advertisements and marketing communications. For example:

• 1. We use Google Analytics to understand how customers use our site. You can read more about Google's privacy practices and opt-out options on their website.
• 2. We share information about your site usage, purchases, and ad interactions with our advertising partners, often through cookies or similar technologies.

You can opt out of targeted advertising through:

• 1. Facebook: https://www.facebook.com/settings/?tab=ads
• 2. Google: https://www.google.com/settings/ads/anonymous
• 3. Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

Section 4 - Cookies Cookies are small data files stored on your device when you visit our site. We use cookies for various purposes, including improving your browsing experience by remembering your actions and preferences. You can manage or block cookies through your browser settings, but doing so may affect your experience on our site.

Section 5 - Consent By conducting transactions on our site, you consent to our collection and use of your personal information. You can withdraw your consent at any time by unsubscribing from our emails or contacting us at customersupport@itsverde.com.

Section 6 - Disclosure We do not share your personal information with third parties without your consent, except in the following cases:

• 1. Third-Party Service Providers: We may share information with partners who perform services on our behalf, provided they adhere to similar privacy standards.
• 2. Legal Requirements: We may disclose information in response to legal requests or to protect rights and property.
• 3. Business Transfers: In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new owner.

Section 7 - Payment Processing Our e-commerce platform allows us to sell products and services to you. Payment details provided during transactions are processed through a PCI-DSS compliant payment gateway using SSL encryption. Your credit card information is not stored beyond the transaction.

Section 8 - Third-Party Services This Privacy Policy does not cover third-party services. We encourage you to read the privacy policies of any third-party services you use.

Section 9 - Security We take reasonable precautions to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

Section 10 - Age of Consent Our website is not intended for individuals under 21 years of age. By using this site, you represent that you are at least 21 years old.

Section 11 - United States Law Applies This site is intended for users in the United States. By providing personal information from outside the U.S., you consent to U.S. law and the use and disclosure of your information as described in this Privacy Policy.

Section 12 - Changes to this Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page, and significant changes will be communicated via email or a notice on our homepage.

Section 13 - Contact Information To access, correct, amend, or delete personal information, register a complaint, or get more information, please contact our customer service team at (865) 450-8373 or email us at customersupport@itsverde.com.